Privacy Policy

At Horeb African Store, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following types of information:

Personal Information: Your name, email address, phone number, shipping and billing address, and payment details.
Account Information: If you create an account, we collect login credentials and preferences.
Order Details: Information related to the products you purchase and your transaction history.
Technical Data: Your IP address, browser type, operating system, and browsing behavior on our website through cookies and similar technologies.

How We Use Your Information

We use your information to:

Process and fulfill your orders, including payment and delivery.
Communicate with you regarding your orders, inquiries, or promotions.
Improve our website, products, and customer experience.
Send you promotional offers, newsletters, or updates if you’ve opted in.
Comply with legal obligations and prevent fraudulent transactions.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies that help us process payments, deliver orders, and manage our website.
Legal Authorities: If required by law or to protect our legal rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage or disable cookies through your browser settings, though this may affect certain website functionalities.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access, update, or delete your personal information by logging into your account or contacting us.
Opt out of receiving marketing communications by clicking the ‘unsubscribe’ link in our emails or updating your preferences.
Request a copy of the data we hold about you or ask for corrections.

Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@horebafricanstore.com
Phone: +44 7359 019522

Thank you for trusting Horeb African Store with your personal information.