1. Introduction
This Cookie Policy explains what cookies are, how Horeb African Store uses them on our website at horebafricanstore.co.uk, and what choices you have regarding their use.
Horeb African Store is a trading name of HOREB LIMITED, ICO Registration Reference: ZB660214.
By continuing to use our website, you consent to the use of cookies in accordance with this policy. You may withdraw your consent at any time by adjusting your browser settings as described in Section 6.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.
Cookies do not contain personal information such as your name or payment details, but they may be linked to personal data we hold about you in accordance with our Privacy Policy.
Cookies can be:
- Session cookies, which are temporary and are deleted when you close your browser.
- Persistent cookies, which remain on your device for a set period of time or until you delete them manually.
- First-party cookies, set directly by our website.
- Third-party cookies, which are set by external services we use, such as analytics or payment providers.
3. How We Use Cookies
We use cookies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. Without them, key features such as the shopping cart, checkout, and account login would not work. These cookies cannot be disabled as they are required for the website to operate.
Examples include:
- Maintaining your shopping cart contents during your visit
- Keeping you logged in to your account
- Remembering items you have added to your cart across sessions
- Ensuring secure payment processing at checkout
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors use our website by collecting information about which pages they visit, how long they spend on the site, and any errors they encounter. This helps us improve the performance and user experience of our website.
Examples include:
- Google Analytics cookies that track page views and user behaviour
- Cookies that measure how you arrived at our website (for example, via a search engine or social media link)
The information collected is aggregated and anonymous and does not identify you as an individual.
3.3 Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, personalised features. They may be set by third-party providers whose services we have added to our website or by us.
Examples include:
- Remembering your preferred currency or region
- Saving your delivery address for faster checkout
- Remembering items you have previously viewed
3.4 Marketing and Targeting Cookies
These cookies may be set through our website by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other websites.
They do not store personal information directly, but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.
Examples include:
- Facebook Pixel cookies are used for retargeting and ad performance measurement
- Cookies from social media platforms if you interact with sharing buttons on our site
4. Cookies We Use
The table below outlines the main cookies used on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| woocommerce_cart_hash | Strictly Necessary | Keeps track of your shopping cart | Session |
| woocommerce_items_in_cart | Strictly Necessary | Tracks items added to cart | Session |
| wp_woocommerce_session | Strictly Necessary | Manages your WooCommerce session | 2 days |
| wordpress_logged_in | Strictly Necessary | Keeps you logged in to your account | Session |
| wordpress_test_cookie | Strictly Necessary | Checks if cookies are enabled | Session |
| _ga | Analytics | Google Analytics visitor tracking | 2 years |
| _gid | Analytics | Google Analytics session tracking | 24 hours |
| _gat | Analytics | Google Analytics request throttling | 1 minute |
| _fbp | Marketing | Facebook Pixel for ad targeting | 3 months |
This list may be updated as our website evolves. We will update this Cookie Policy accordingly.
5. Third-Party Cookies
Some cookies on our website are placed by third-party services that we use to enhance your shopping experience or measure our marketing performance. These third parties include:
Google Analytics, which we use to understand how visitors use our website. Google may use this data in accordance with their own privacy policy, available at policies.google.com/privacy.
Facebook Pixel, which we may use to measure the effectiveness of our advertising on Facebook and Instagram. Facebook’s data policy is available at facebook.com/policy.
Payment Processors, including our checkout payment provider, which may set cookies as part of the secure payment process.
We do not control these third-party cookies and recommend reviewing the respective privacy and cookie policies of these providers for full details.
6. Managing and Disabling Cookies
You have the right to choose whether to accept or decline cookies. You can manage your cookie preferences in the following ways:
When you first visit our website, you will be presented with a cookie consent notice via our cookie banner. You can choose to accept all cookies or manage your preferences at that point.
Through your browser settings, most browsers allow you to refuse or delete cookies. The steps to do this vary by browser:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
Please note that disabling cookies may affect the functionality of our website. In particular, disabling strictly necessary cookies will prevent core features such as the shopping cart and checkout from working correctly.
Opting out of Google Analytics, you can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Opting out of Facebook tracking, you can manage your Facebook ad preferences at facebook.com/ads/preferences.
7. Your Rights
Under UK GDPR, you have the right to:
- Know what cookies we use and why
- Withdraw your consent to non-essential cookies at any time
- Request access to any personal data associated with cookies we hold about you
To exercise these rights, please contact us at orders@horebafricanstore.co.uk or refer to our Privacy Policy for full details of your data rights.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date.
We encourage you to check this page periodically to stay informed about how we use cookies.
9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies on our website, please contact us:
Horeb African Store (trading as Horeb Limited) 124 City Road, London, E1V 2NX, United Kingdom info@horebafricanstore.co.uk +44 7359 019522